Doctor reading report

Terms and Conditions


Some clients may have access to MyEchelon, our previous client web portal where we locate documents relevant to your relationship with Echelon Health.

If you have any questions about MyEchelon then please let us know and we shall be happy to help.

Privacy & Cookies Policy

We take your data and the protection of it very seriously at Echelon Health. Our Privacy Policy sets out the lawful basis on which we process it, who we may share it with and why and what we will do to protect it. The Privacy & Cookies Policy also explains your rights in the event that you are unhappy with the way your data is being looked after. You can check out the Privacy & Cookie Policy by clicking on the link here.

Client Care Agreement (“CCA”)

The CCA is the Contract that governs the relationship between you and Echelon Health. If you have come to Echelon Health as a result of one our corporate contracts with your employer / organisation then the CCA is slightly different. For those clients, there will also be a Master Agreement between Echelon Health and your employer / organisation. The principal difference are the payment terms so if you have come to Echelon Health via an organisation with whom we have a corporate agreement, you can ignore the payment terms section below – your company will take care of that.