A guide to your Agreement with us
Some clients may have access to MyEchelon, our previous client web portal where we locate documents relevant to your relationship with Echelon Health.
If you have any questions about MyEchelon then please let us know and we shall be happy to help.
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Client Care Agreement (“CCA”)
The CCA is the Contract that governs the relationship between you and Echelon Health. If you have come to Echelon Health as a result of one our corporate contracts with your employer / organisation then the CCA is slightly different. For those clients, there will also be a Master Agreement between Echelon Health and your employer / organisation. The principal difference are the payment terms so if you have come to Echelon Health via an organisation with whom we have a corporate agreement, you can ignore the payment terms section below – your company will take care of that.
Please note that our 3 year Evergreen Membership programme does have some different features and therefore Terms and Conditions. Check out the specific entry for Evergreen below to see what those specific features are.